Scientific & technical consulting · Málaga & Costa del Sola.eloutmani@ump.ac.ma ↗
Service terms

Service terms.

Updated 9 November 2026.

Draft adapted to the Málaga project. Pending administrative and provider details must be completed before public commercial launch.

1. B2B scope

These are proposed terms for professional services to businesses and self-employed clients. They do not replace each engagement’s proposal or agreement. Any consumer engagement requires prior review of applicable terms and rights.

2. Proposal and acceptance

Scope, deliverables, schedule, price, taxes and acceptance criteria are agreed in writing before work starts. An initial inquiry creates no obligation to engage. Services are subject to availability and confirmation of legal operating requirements.

3. Payment and extensions

Any advance and milestone billing are specified in the proposal. The plan contemplates negotiating a 30–50% advance, without applying it automatically. Additional work, cloud/API costs, equipment or travel require written acceptance.

4. Collaboration and access

The client provides necessary information and authorised access, preferably in a test environment. Delays in access or data may change the schedule by agreement. Confidentiality and any necessary data-processing agreement are documented where applicable.

5. Results and acceptance

Evaluation follows the agreed protocol and criteria. R&D feasibility and improvement percentages are not guaranteed. Reports explain results and limitations. Review and acceptance procedures and deadlines are set in the contract.

6. Cancellation and rights

Rescheduling, cancellation, committed expenses and payment for completed work are documented before work starts. No universal penalty or refund is advertised. Rights to code, materials and results are agreed without compromising third-party rights.

7. Liability and disputes

Responsibilities and resolution mechanisms will be defined in the agreement, respecting mandatory applicable rules. This page does not impose a blanket liability exclusion or unverified jurisdiction.

Official reference sources: AEPD / RGPD · AEPD / Cookies · LSSI.

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